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changing of the

Financial and workflow

 

We’re looking for passionate people to join us on our mission.
We value flat hierarchies, clear communication, and full ownership and responsibility.

Our Story

POINTER was founded with a simple observation: many growing businesses struggle with finance not because of lack of effort, but because their systems and processes were never designed to scale.

As companies grow, finance operations often become fragmented. Approvals happen over email or messaging apps, reports are prepared manually in spreadsheets, and valuable financial data sits across different systems. Instead of gaining insights, finance teams spend most of their time managing processes.

We started POINTER to change that.

Our goal is to help businesses reengineer their finance operations by combining modern cloud tools, workflow automation, and advisory expertise. By integrating platforms such as Xero, reporting tools, approval workflows, and automation solutions, we help companies build a modern finance stack that delivers real-time visibility and stronger internal controls.

With the right systems in place, finance teams can move beyond manual work and focus on what truly matters — understanding performance, supporting decision making, and enabling sustainable growth.

Today, POINTER works with growing companies to design and implement smarter finance processes, connect systems across the business, and provide the insights leaders need to run their organisations effectively.

We believe the future of finance is not just about accounting.
It is about automation, integration, and insights.

Read More

Our Philosophy

 

Building a diverse and high performing team to make business successful for SMEs and Starts-ups!

Developing
a diverse team

We believe a great workplace is about a team of people that collaborate together achieving the same ambitious goals

Growing
our community

Investing in long term relationships that provide economic opportunity for people who have lacked access to digital solution

Building a
client-centric culture

Building a culture where everyone takes ownership and responsibility to treat each and every stakeholder sincerely

Hear from our Team

 

Discover the brilliance behind POiNTER!

Lee, Finance Team

One of the best parts of being part of this team is the continuous learning opportunities, there’s always room to grow and improve! ”

“ Everyone at Pointer meaningfully impacts our company, and our customers. I appreciate the collaborative culture at our company. The growth we’ve experienced speaks for itself. 😎 ”
Chloe
Design Team
Joyce, Finance Team

Working here has been a game-changer for me. The supportive environment and opportunities for growth have helped me in my career.”

“ The work-life balance here is exceptional. I have the flexibility to manage my schedule effectively while still delivering high-quality results for our clients ”
Jonny
Tech Team

Benefits and Perks

Working at our company comes with a range of benefits and perks designed to
enhance your overall experience and well-being!

Family-friendly
policies

Flexible
Scheduling

Office snacks &
Company gathering

Training &
Development

Medical & dental
benefits

Our Openings

We currently have exciting job opportunities available at our company, aimed at attracting talented and
passionate individuals to join our team.

Customer Onboarding Specialist

  • Kuala Lumpur, Malaysia
  • Remote OK
  • Full Time
  • RM3k-5k
  • Kuala Lumpur, Malaysia
  • Remote OK
  • Full Time
  • RM5k-8k
Learn More

Tech Specialist

  • Kuala Lumpur, Malaysia
  • Remote OK
  • Full Time
  • Client Service
  • RM5k-8k
  • Kuala Lumpur, Malaysia
  • Remote OK
  • Full Time
  • Client Service
  • RM5k-8k
Learn More

Associate, CFO Services

  • Kuala Lumpur, Malaysia
  • Remote OK
  • Full Time
  • Advisory Service
  • RM5k-8k
  • Kuala Lumpur, Malaysia
  • Remote OK
  • Full Time
  • Advisory Service
  • RM5k-8k
Learn More

Join the Team!

For more details or to apply for any of these positions, please visit our career page or contact us at info@pointer.my.

We look forward to receiving your application!

Customer Onboarding
Specialist

  • Kuala Lumpur, Malaysia
  • Remote OK
  • Full Time
  • RM3k-5k
  • Kuala Lumpur, Malaysia
  • Remote OK
  • Full Time
  • RM5k-8k
  • Role Overview

This role of a Customer Onboarding Specialist is pivotal in ensuring the success and satisfaction of our customers. This position needs to be at the forefront of ensuring our customers’ success by facilitating smooth onboarding processes, providing effective training, fostering collaboration across teams, and continuously striving for customer satisfaction and product adoption.

  • Duties and Responsibilities
  • Guiding new customers through the onboarding process, and ensuring a seamless transition from the initial implementation phase to achieving the first value and complete on our product adoption.
  • Developing and executing customized onboarding plans tailored to address customers’ requirements.
  • Conducting training sessions on empowering customers with the necessary knowledge and skills to fully utilize our product effectively.
  • Educating customers on the best practices of our dashboard and help customers to achieve their objectives efficiently and maximize the benefits of our product in the shortest time frame.
  • Actively gathering feedback and insights from customers that allows company to contribute to product and service improvements. Filtering feature requests based on customers feedback and communicating these requirements accurately.
  • Job Requirements
  • Possession of a Bachelor's degree in business, marketing, or a related field is preferred for this role.
  • A minimum of 1-2 years of experience in customer success, account management, or related roles within the finance service industry or a similar sector is required.
  • Excellent communication and interpersonal skills are necessary to engage effectively with customers and internal teams.
  • Strong problem-solving skills, coupled with the ability to think strategically and provide innovative solutions, are essential.
  • Detail-oriented and organized skills is vital for managing multiple customer accounts simultaneously.
  • Tech-savvy is essential and have the ability to quickly learn new software tools, considering the dynamic nature of the role and the technology involved in our product.
Apply Now

Finance Operations
Account Manager

  • Kuala Lumpur, Malaysia
  • Remote OK
  • Full Time
  • Client Service
  • RM5k-8k
  • Kuala Lumpur, Malaysia
  • Remote OK
  • Full Time
  • Client Service
  • RM5k-8k
  • Role Overview

This role of a Customer Onboarding Specialist is pivotal in ensuring the success and satisfaction of our customers. This position needs to be at the forefront of ensuring our customers’ success by facilitating smooth onboarding processes, providing effective training, fostering collaboration across teams, and continuously striving for customer satisfaction and product adoption.

  • Duties and Responsibilities
  • Guiding new customers through the onboarding process, and ensuring a seamless transition from the initial implementation phase to achieving the first value and complete on our product adoption.
  • Developing and executing customized onboarding plans tailored to address customers’ requirements.
  • Conducting training sessions on empowering customers with the necessary knowledge and skills to fully utilize our product effectively.
  • Educating customers on the best practices of our dashboard and help customers to achieve their objectives efficiently and maximize the benefits of our product in the shortest time frame.
  • Actively gathering feedback and insights from customers that allows company to contribute to product and service improvements. Filtering feature requests based on customers feedback and communicating these requirements accurately.
  • Job Requirements
  • Possession of a Bachelor's degree in business, marketing, or a related field is preferred for this role.
  • A minimum of 1-2 years of experience in customer success, account management, or related roles within the finance service industry or a similar sector is required.
  • Excellent communication and interpersonal skills are necessary to engage effectively with customers and internal teams.
  • Strong problem-solving skills, coupled with the ability to think strategically and provide innovative solutions, are essential.
  • Detail-oriented and organized skills is vital for managing multiple customer accounts simultaneously.
  • Tech-savvy is essential and have the ability to quickly learn new software tools, considering the dynamic nature of the role and the technology involved in our product.
Apply Now

Associate, CFO Services

  • Kuala Lumpur, Malaysia
  • Remote OK
  • Full Time
  • Advisory Service
  • RM5k-8k
  • Kuala Lumpur, Malaysia
  • Remote OK
  • Full Time
  • Advisory Service
  • RM5k-8k
  • Role Overview

This role of a Customer Onboarding Specialist is pivotal in ensuring the success and satisfaction of our customers. This position needs to be at the forefront of ensuring our customers’ success by facilitating smooth onboarding processes, providing effective training, fostering collaboration across teams, and continuously striving for customer satisfaction and product adoption.

  • Duties and Responsibilities
  • Guiding new customers through the onboarding process, and ensuring a seamless transition from the initial implementation phase to achieving the first value and complete on our product adoption.
  • Developing and executing customized onboarding plans tailored to address customers’ requirements.
  • Conducting training sessions on empowering customers with the necessary knowledge and skills to fully utilize our product effectively.
  • Educating customers on the best practices of our dashboard and help customers to achieve their objectives efficiently and maximize the benefits of our product in the shortest time frame.
  • Actively gathering feedback and insights from customers that allows company to contribute to product and service improvements. Filtering feature requests based on customers feedback and communicating these requirements accurately.
  • Job Requirements
  • Possession of a Bachelor's degree in business, marketing, or a related field is preferred for this role.
  • A minimum of 1-2 years of experience in customer success, account management, or related roles within the finance service industry or a similar sector is required.
  • Excellent communication and interpersonal skills are necessary to engage effectively with customers and internal teams.
  • Strong problem-solving skills, coupled with the ability to think strategically and provide innovative solutions, are essential.
  • Detail-oriented and organized skills is vital for managing multiple customer accounts simultaneously.
  • Tech-savvy is essential and have the ability to quickly learn new software tools, considering the dynamic nature of the role and the technology involved in our product.
Apply Now

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